Mopar TSP access after subscription purchase: Chrysler license support and how to transfer your tool
Important support notice for customers who purchased a Chrysler subscription under Mopar TSP (Technical Service Portal): how AE Solutions can bring your diagnostic tool's serial number under our support and sell you Mopar licenses moving forward.
This Mopar TSP support notice is for customers who purchased a Chrysler subscription or Mopar license directly under Mopar TSP (Technical Service Portal) rather than through AE Solutions. If your Mopar or Chrysler subscription was purchased under Mopar TSP, AE Solutions is unable to provide direct support for that existing license. However, we can bring your diagnostic tool's serial number under our support going forward and sell you Mopar licenses for all future renewals and subscription needs.
Why AE Solutions cannot support a Chrysler subscription purchased under Mopar TSP
When a Mopar or Chrysler subscription is purchased directly through the Mopar Technical Service Portal (TSP), the license is tied to Mopar's account system rather than to AE Solutions. Because the original Mopar TSP license sits outside our system, we are unable to help with troubleshooting, renewals, or account-level issues on that specific subscription. This is a common situation for customers who originally purchased their Mopar TSP access directly before discovering AE Solutions as a supplier for Chrysler and Mopar diagnostic licenses.
How to bring your diagnostic tool under AE Solutions Mopar support
If you want ongoing Mopar TSP support, license sales, and a single point of contact for your Chrysler subscription needs, AE Solutions can take over support for your tool moving forward. The process is straightforward: provide us with your diagnostic tool's serial number, and we will bring it under our support system. From that point on, you can purchase Mopar licenses, Chrysler subscriptions, and renewals directly through AE Solutions, and our team will handle support for all future Mopar TSP access on your tool.
This is the recommended path for shops experiencing issues purchasing Mopar licenses, dealing with Chrysler subscription renewals, or looking for a reliable supplier of Mopar diagnostic software going forward.
Contact AE Solutions for Mopar license purchases and Chrysler subscription support
If you are having issues purchasing Mopar licenses, renewing a Chrysler subscription, or need to transfer your tool's serial number for ongoing Mopar TSP support, contact AE Solutions directly. Our sales team can walk you through the serial number transfer process and get you set up with Mopar licenses moving forward.
Call AE Solutions: 913-856-6678
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