How to set up and configure your new MDP/MDP+ Micropod for WiTech

This guide walks you through setting up your new MDP/MDP+ Micropod tool for use with WiTech diagnostic software. Before starting, make sure you have purchased the necessary WiTech and TechAuthority subscriptions for full functionality. If you already have active subscriptions on your WiTech account, call AETools to have your new device registered to the account before proceeding.

Install and run the VCI Setup Utility

Step 1: Check if you have the VCI Setup Utility software on your computer. If you don't have it, go to Mopar TSP and download the VCI Setup Utility software. Once the installer has downloaded, follow each step until VCI Setup Utility is fully installed on your PC.

Step 2: Open the VCI Setup Utility software. If prompted for an update, click "Continue" and the update will be applied. You may be prompted to restart the software after the update.

Step 3: Once inside the VCI Setup Utility, you will see a screen with 2 options. Select "Continue." DO NOT select "Wireless Configuration" at any step in this process.

Connect the MDP/MDP+ via USB and configure

Step 4: VCI Setup Utility will now attempt to connect to your MDP/MDP+ device via USB. This may take up to 2 minutes. Once the MDP has been found, you will be prompted to begin the configuration process. This configuration may take up to 15 minutes to complete.

Step 5: Once the configuration process has completed, LEAVE VCI SETUP UTILITY OPEN. Do not close it. Open your browser and access your WiTech software at https://fcawitech.okta.com/. Log in and select the wiTECH2 AM PROD option.

Update firmware and verify setup

Step 6: Once you access the WiTech dashboard, you will be prompted to run another update for your MDP tool's firmware. This update may take up to 10 minutes to complete.

Step 7: Once the firmware update has completed, your tool information and subscription expiration date will be visible on the WiTech dashboard. This means your MDP/MDP+ tool has been successfully configured and registered to your account.

Troubleshooting - MDP/MDP+ not showing on WiTech dashboard

If your tool doesn't show in the WiTech dashboard after setup, try the following:

First, close and reopen the VCI Setup Utility software. DO NOT click "Continue" or "Wireless Configuration" when it reopens. Both options will require you to entirely reconfigure the tool from scratch.

Second, unplug the USB cable from both the tool and the laptop. Wait 10 seconds, then plug them back in. This refreshes the power to the tool and often allows the WiTech dashboard to detect it.

If neither step works, contact AETools at https://aetools.us or call us directly for help.