How to get a Nissan PIN codeHow to get a Nissan PIN code for immobilizer reset
Step-by-step guide to obtaining a Nissan immobilizer reset PIN code through the Nissan Techinfo website. Requires NASTF registration and a Nissan Security Professional account.
Need to get a PIN code for a Nissan or Infiniti immobilizer reset? You obtain Nissan PIN codes through the Nissan Service Information website. This article walks you through the vehicle programming process of requesting an immobilizer reset code from Nissan. You must be registered with NASTF before you can access Nissan PIN codes.
How to log in and access Nissan PIN codes
Step 1: Go to the Nissan Techinfo website at https://www.nissan-techinfo.com/Home.aspx and log in at the bottom left of the page using your Nissan account credentials.
Step 2: After you log in, click on "Key Code/Immobilizer" on the right sidebar, then click Accept on the conditions page.
Available Nissan Security Professional products and pricing
You must be registered with NASTF to access Nissan PIN codes and immobilizer reset requests. Available products include:
Annual Security Professional Subscription for $1,585.00. Immobilizer Reset Request for $55.00. Immobilizer Reset Request (Transaction PIN) for $0.00. Key Code and Immobilizer Reset Request for $55.00. Key Code Request for $35.00.
Note about the Nissan GT-R: The GT-R uses a high security type emergency key. Due to the nature of this key, it can only be purchased from a GT-R Certified Nissan dealership. Go to www.NissanUSA.com to locate the closest GT-R Certified Nissan dealer. This key is not required to operate the vehicle, only gain entrance in the event of a low vehicle battery charge or failure of the I-Key.
How to submit a Nissan immobilizer reset request
Step 3: Click on "2.) Immobilizer Reset Request" from the product list.
Step 4: Fill out the Security Professional Transaction Entry Form with the following information — VIN, Security Professional Name, Customer Name, Name on the vehicle registration, License Plate number, State of License Plate, VSC (LSID), Passcode, Product (Immobilizer Reset Request), and Date and Time.
For help with your vehicle security credential, contact the NASTF Vehicle Security Professional help desk at 855-626-2783 or email support@nastfsecurityregistry.org.
Step 5: Click Submit. The last step is to enter the code you receive into the immobilizer section of the Nissan diagnostic software, then make your payment.
Immobilizer reset fails or keeps asking for a PIN (Console 3 / Console 4)
After Nissan's early-September update, some immobilizer resets fail on updated vehicles. The immobilizer option may be missing from Quick Maintenance, the software loops on a PIN request, or a paid request is blocked. Leaving the PIN blank or entering NA no longer works reliably.
What has worked: request "Key Code and Immobilizer Reset" on the Nissan TechInfo site instead of the standard immobilizer reset, wait about 5 minutes, restart Console, then go to Quick Maintenance > Immobilizer. Confirm Console is on version 261.1.1 and the VCI is connected.
If it still fails, email Nissan support the VIN and photos of the error and ask for the vehicle to be unlocked. An account role error (4C vs 4S) on 2026 models and a conflicting R2R license can also block access. If Nissan's servers are down, retry later.
Important — Nissan vehicles that show PIN code screen
If the Nissan vehicle you are doing keys for pops up with a PIN code screen, you will not be able to complete this job with the OEM Nissan VI 2 or VI 3 tool. Contact AETools technical support at https://aetools.us to see what other options you have to complete this vehicle programming job.