How to fix multi-partition issues on a Durabook laptop using BootIT
Standard operating procedure for recovering a crashed partition on a Durabook multi-partition diagnostic laptop using the BootIT utility, with steps for when the partition still won't boot and technician assistance is needed.
Has a partition crashed on your Durabook multi-partition diagnostic laptop and won't boot? This procedure guides technicians through recovering a crashed partition using the BootIT utility. Follow each step in order. Use this procedure only for partition boot failures.
Recovery steps for a crashed Durabook partition
Step 1: Shut the computer down completely (full power off - not sleep or hibernate).
Step 2: Power the computer back on. Immediately begin pressing the F12 key repeatedly as the machine starts up.
Step 3: A screen will appear displaying "BootIT." Select BootIT and allow it to complete its functions.
Step 4: Once BootIT finishes, power the computer off again, then turn it back on.
Step 5: When prompted, attempt to select one of the available partitions from the boot menu.
Step 6: Select the partition that crashed and wait to see if it boots successfully.
Note: If the partition will not boot, do not retry repeatedly - proceed directly to Step 7.
Step 7: If the partition fails to boot, submit a support ticket. A technician will remotely log in and restore the crashed partition.
Quick reference
F12 (at startup): Opens the BootIT boot menu.
BootIT: Partition repair and management utility.
Support Ticket: Required if the partition still won't boot after BootIT - a technician will restore it remotely.
If you need help recovering a crashed partition on your Durabook laptop, accessing BootIT, or escalating to a technician for remote restore, contact AETools at https://aetools.us or call us directly.