ACDelco TDS Account Locked - How to Unlock It
A locked ACDelco TDS (Tech2Win / GM Techline) account is unlocked by resetting the password at acdelcotds.com. You'll need the username and the email the account was created under. If the original email is unknown, AE Tools has to recover the account.
If your ACDelco TDS account becomes locked, you can unlock it by resetting the password through the ACDelco TDS portal — the same account used for Tech2Win and GM Techline. This is a Login & Account Access task, and it self-services as long as you have two things: your username and the email address the account was originally created under. If you don't know that original email, the reset can't be completed on your own and AE Tools has to recover the account.
What you need before you start
Confirm you have both of the following:
- The email address the account was originally created under.
- The username on the account.
How to unlock the account
1. Go to acdelcotds.com.
2. Click Forgot Password.
3. Enter your username and the email address the account was created under.
4. Check that email inbox for a verification code from ACDelco TDS.
5. Enter the verification code and set a new password.
6. Log in with the new password to confirm the account is unlocked.
Important: the verification code goes only to the original email
The verification code is sent only to the email address the account was originally created under. If you don't know that email, the code has nowhere to go and the self-service Forgot Password flow can't be completed. Don't keep retrying it — instead, contact AE Tools support for account lookup and recovery.
Troubleshooting: ACDelco TDS account access
"I clicked Forgot Password but never got the verification code." Confirm you entered the exact email the account was created under, and check spam/junk. If the email is correct and the code still doesn't arrive, or you're not sure which email was used, contact AE Tools to recover the account.
"I need to change my password but the account isn't locked." You can change or reset it anytime through the same acdelcotds.com Forgot Password flow — see the ACDelco TDS password articles below.
Related articles
- How to reset or change your ACDelco TDS password - https://knowledgebase.aetools.us/reset-password-for-acdelco
- How to create a new ACDelco TDS account - https://knowledgebase.aetools.us/how-to-create-an-account-for-ac-delco